Ep/031: Medusa Hairdressing’s Colin McAndrew on Business Growth, Team Culture, and Overcoming Challenges

 

“You have to be brave. Push through challenges, invest in your vision, and stay positive when others are cutting back. That’s how you grow through it, not just go through it.”

Colin McAndrew

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Welcome to Episode 31 of Storefront Strategies!

In this festive episode of Storefront Strategies, Lee Midlane sits down with Colin McAndrew, the dynamic force behind Medusa Hairdressing in Edinburgh. With over three decades of industry experience and a portfolio of six successful salons, Colin shares his journey from apprentice to award-winning business director. He opens up about navigating challenges, fostering innovation, and balancing creativity with business acumen.

🔑 Key Topics:

  • Colin’s rise in the hairdressing industry and his path to ownership of Medusa Hairdressing.

  • The importance of adaptability, especially during economic downturns and the pandemic.

  • Building a cohesive team culture and maintaining high standards across multiple locations.

  • Innovative marketing strategies like referral programs and authentic community engagement.

  • Colin’s candid insights on the realities of running a business, from sleepless nights to the joy of success.

🛠 Actionable Insights:

  • Growth Through Challenges: Discover how to thrive during tough times by investing in your business and staying positive when others are cutting back.

  • Client-Centric Approach: Learn the value of creating a welcoming, consistent customer experience across multiple locations.

  • The Power of Mentorship: Hear how mentorship and continuous learning have shaped Colin’s leadership style and business growth.

⏱ Timestamps:

0:00 – Welcome and introduction
3:00 – Colin’s journey to owning Medusa Hairdressing
8:45 – Overcoming challenges: Economic downturns and the pandemic
14:20 – The importance of team culture and internal training
18:30 – Effective marketing strategies: Referral programs and community spotlights
22:50 – Navigating industry changes and consumer behavior
26:00 – Advice for aspiring business owners
28:30 – Colin’s reflections on the realities of business ownership

📢 Call to Action:

Enjoyed the episode? Share your thoughts in our Facebook group or join the conversation online. Don’t forget to sign up for the Leading with Heart waitlist to stay updated on exciting new content and resources.

Additional Resources:

For hands-on guidance in building your own business foundation, check out our free workshop, “Plan Your Business On One Page”.  This workshop provides a step-by-step approach to creating a Business Model Canvas and action plan tailored to your goals.

Be sure to subscribe to Storefront Strategies for more actionable insights on building a successful brick-and-mortar business. And if you enjoyed this episode, please leave us a review!

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Stay tuned for more in-depth discussions, expert interviews, and actionable advice tailored for bricks and mortar entrepreneurs. Let's build strong foundations and thriving businesses together!

 
 

 
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Ep/032: Thriving as a Local Business: Lessons from Wild Oats Bristol

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Ep/030: What Box Brand Taught Me About Overcoming Challenges in 7 Weeks